It’s very normal. In fact, studies show that about 40% of women and 30% of men experience some form of sexual dysfunction or difficulty in their lives. On top of that, pretty much everyone has questions or insecurities at some point. You are absolutely not alone. Many people just don’t talk openly about it, so it may feel like you’re the only one – but behind closed doors, millions are dealing with the same thing. The good news: because these issues are common, there are well-researched solutions for them. There is no shame in seeking help; it’s analogous to seeing a physiotherapist for a sports injury or a counselor for stress – just another aspect of health.

The first consultation is mainly a conversation. We’ll gather your history – asking questions about your health, lifestyle, and the specific concerns that brought you in. We create a relaxed environment for this talk. If your issue is physical, a medical provider might do a gentle exam (for example, checking pelvic muscle tone or a quick genital exam) only if needed and with your consent. We might also have you fill out some questionnaires to better understand your symptoms. By the end of this visit, we will explain our findings in plain language and outline a proposed plan. You’ll have time to ask questions and together we’ll agree on next steps. There’s no pressure to commit to anything on the spot. Many clients say they leave the first consult feeling relieved – just having a plan and someone who listens can be a huge stress reducer.

Yes, 100% confidential. We take privacy very seriously. All our staff members sign strict confidentiality agreements. We never release any information about you to anyone without your explicit consent (unless required by law in rare situations, like immediate safety risks). Our appointment system and medical records are secure and private. If you’re worried about running into someone in the waiting room, know that we schedule to minimize overlap and our clinic signage is subtle. For added discretion, some clients choose virtual consultations (see our Virtual Services section). Rest assured, your privacy is safe with us – our reputation depends on it, and more importantly, it’s our ethical duty.

Only if you want to or if it’s relevant. You are welcome to come alone even if you’re in a relationship – many people do the initial consult solo. For issues that obviously involve both partners (like mismatched desire or intercourse difficulties), it can be useful at some point to have joint sessions or to have your partner learn how to support your treatment. But it’s not mandatory. We often start with individual sessions to get a clear understanding of each person’s perspective, then possibly bring the partner in later. If you’re single or your partner isn’t able or willing to come, that’s okay too – we’ll work with what we have. Your improvement doesn’t have to wait on anyone else.

Yes. All treatments we offer are evidence-based and carried out by trained professionals. We explain the risks and benefits of each option to you in advance. Most of our services are non-surgical and low-risk (for example, therapy has no medical risk, and procedures like PRP injections or laser therapy have been proven safe with minimal side effects in studies). If there’s any mild discomfort associated with a treatment, we’ll let you know what to expect and how we mitigate it (e.g., using numbing cream for injections). Your safety is our top priority – we won’t recommend anything we wouldn’t feel comfortable suggesting to a family member. And we follow up carefully to ensure you’re doing well.

This varies depending on the issue and treatment. Some people experience improvements after just one session – for instance, feeling hopeful and less stressed after an initial therapy talk, or noticing increased lubrication days after a vaginal laser treatment. Others, especially with complex or longstanding issues, may need a few months to reach their goals. We will give you a realistic timeline tailored to your plan. On average, many of our programs (like for ED, or for painful sex) are designed around a ~8-12 week framework to allow physiological changes and learning to take effect. But you’ll likely see small positive changes along the way. We always set some short-term milestones so you feel the progress. Remember, sexual wellness is a journey – we’ll celebrate the improvements at each step, not just the end point.

That’s completely normal! Our practitioners are very used to seeing clients who feel shy or awkward at first. We will do our best to make you comfortable. Nothing you say will shock or embarrass us – we’ve likely heard it before, and if not, we’re trained to keep a professional, compassionate demeanor. You can go at your own pace; you don’t have to reveal everything all at once if you’re not ready. Sometimes bringing a written note or list of points can help if saying them out loud feels hard – you could even hand that to the provider. Also, everything is easier after the first few minutes – once you realize we’re easy to talk to and not judging you, most of that embarrassment fades. Our job is to create a safe space for these conversations. Many clients tell us after a session, “Wow, I was so nervous to bring this up, but now it feels like a relief.”

Coverage can vary. Some aspects of sexual wellness might be covered under health insurance, while others may not, depending on your provider and plan. For example, consultations with a medical doctor or licensed therapist may be reimbursable as medical or mental health visits. Certain treatments (like sex therapy or physiotherapy for pelvic floor) might be covered under extended health benefits if you have them. However, many specific procedures (like laser rejuvenation or PRP injections) are often considered elective and not covered by standard insurance. We recommend checking with your insurance provider about what your plan includes. We can provide detailed receipts and treatment codes to assist in reimbursement claims if you have coverage. For those without coverage, we strive to keep services fairly priced and we discuss all costs upfront. We also offer payment plans or package discounts for some programs to make it more affordable. Our priority is to ensure you get the help you need without undue financial stress, so talk to us – we’ll work with you as much as possible.

That’s perfectly fine! You don’t need a diagnosed issue to visit Dr. Sex. We’re all about optimization and education too. Many people come to us for things like enhancing their already good relationship, learning how to have better orgasms, or getting a “sexual wellness check-up” (kind of like an annual physical, but focusing on intimate health – discussing any questions, ensuring everything is functioning well, and learning ways to keep it that way). We also offer coaching for things like dating confidence or exploration of sexual preferences in a healthy way. So whether you have a concern or simply curiosity and a desire to grow, you’re welcome here. Think of us as personal trainers for your intimate life – you can come to get from good to great, not just to fix problems.

Getting started is easy. You can contact us via phone or through the contact form on our website (see the Contact / Book Now page for details). Our friendly staff will help you schedule an initial consultation at a time that works for you. We have both in-person and virtual appointment options. If you’re not sure what kind of specialist you need to see first (doctor, therapist, etc.), don’t worry – just explain your main concern to our coordinator, and we’ll guide you to the right professional. You don’t need a referral; you can self-refer (though if another doctor referred you, we’re happy to collaborate with them). Before your first visit, we’ll send you some intake forms to fill out privately at home, which saves time and ensures we have background info. From there, we’ll welcome you to our clinic (or online platform) and start the journey toward better sexual wellness together.